Automatic Payment Plan
Signing up for automatic payments from your checking, savings or credit card is fast and easy. Click, “My Account” and press the appropriate login for current users or registering a new account. You may also enroll by mail by submitting one of the forms below.
Electronic Funds Transfer
Authorize payments of your insurance premiums by automatic withdrawal from your checking or savings account.
Recurring Credit Card
Subject to Surcharge - 2.25% of amount paid by credit card (2% in CO); not applicable for policies billed in ME, MD, NE, TX and IN (personal lines).
Authorize recurring payments of your insurance premiums with your credit card.
Contact Your Agent
Your local agent can also assist you with set up of automatic payments.
One Time Payment
Make a one-time bank account withdrawal or credit card charge using the Make a Payment link above or from the Policy/Billing Details page while logged into My Account. You may also contact our Resource Center at 800 877-0600 (press 8). Hours of operation are Monday through Friday 8:00 AM to 6:00 PM (ET).
Paper Invoice
If you receive paper invoices, you may also mail payment with your invoice stub.
Pay by Telephone
Make a credit card payment using our automated system at 800 877-0600 (press 4).
Subject to Surcharge - 2.25% of amount paid by credit card (2% in CO); not applicable for policies billed in ME, MD, NE, TX and IN (personal lines).
Go Green!
Stop receiving paper invoices. To enroll, log in and click on “Paperless Settings.” You can receive email notifications about new billing documents as soon as they are available on our website. All you need for clutter-free, faster billing alerts is a valid email address. To enroll, you will need to create a website account, if you don’t already have one.
Payment Terms & Conditions
Changes you make to your regular billing method, such as from paper billing to Electronic Funds Transfer, will be applied only to future installments. Other than online changes made through our web site by you or your agent, only written change requests are accepted.
Once you are on an automatic payment plan, please make any changes to your automatic billing method at least six (6) business days prior to a scheduled payment for Electronic Funds Transfer from your checking or savings bank account and four (4) business days prior to a scheduled payment by Recurring Credit Card. Automatic payments can be deactivated up to four (4) business days prior to the scheduled payment date. Your current payment dates are shown on the most recent payment schedule mailed to you. Automatic payments, which have begun processing, will not be impacted by changes you make.
Your full minimum amount due, as shown on your invoice or payment schedule and available to you under Billing Info on My Account, is required by the due date. A late fee is assessed on payments received after the due date.
A fee will be charged for any item returned unpaid.
Additional Assistance
Your local agent can assist you with questions you have about your policy. For billing questions, you may also contact our Resource Center at 800 877-0600 (press 8). Hours of operation are Monday through Friday 8:00 AM to 6:00 PM (ET).