When we say “The Mountain Stands Behind You,” we mean it. Every MSIG team member is committed to standing behind you from our agents and customer service representatives to our claims specialists and leaders.
Our team of employees, many of who have worked here for decades, ensure that our customers always come first. We’ve assembled a group of talented, experienced leaders to guide MSIG to solid, strategic growth.
Bill became President and Chief Executive Officer of MSIG in 2011. After his early years working in accounting, Bill began his career in the insurance industry where he held several leadership roles. Bill served as Vice President, Finance and Senior Vice President/Controller at Constitution Reinsurance Corporation in New York from 1985-1999. Most recently, he was the President & CEO at Delos Insurance Group/Sirius American Insurance Company in New York. Bill has a bachelor’s degree in Accounting from Montclair State University and a master’s degree in Business Administration from Rutgers University.
Melba has been with MSIG since 1977. She worked in the finance and claims departments before assuming responsibility for human resources. Prior to working at MSIG, Melba worked in banking and for Albuquerque Public Schools. Melba graduated from the University of New Mexico with a bachelor’s degree in math education.
Beau began his career in the insurance industry in 1989 and joined MSIG in 2003. He has extensive underwriting operations and information technology experience. Beau earned his bachelor’s degree in Management from Sacramento State University and his CPCU designation in 1994. He’s served on the board of directors for various non-profit organizations including Keshet Dance Company in Albuquerque.
After working in bookkeeping for another local company, Julie joined the finance department at MSIG in 1984. She earned her bachelor’s degree in Business Administration from the University of New Mexico.
Stacey joined MSIG as In-House Counsel in 2005 following several years of defense litigation in Albuquerque. Stacey earned her undergraduate degree from the University of Kentucky and her J.D. from University of Kentucky College of Law. She has served on various non-profit organizations’ boards, including Roadrunner Food Bank.
Sandra Callanan, FCAS, MAAA
Sandra joined MSIG in 2013. She brought with her over twenty years of experience in the insurance industry spanning a variety of practice areas including pricing and reserving of commercial and personal lines, reinsurance, consulting, enterprise risk management and predictive modeling. Sandra is a Fellow of the Casualty Actuarial Society and a Member of the American Academy of Actuaries, and is an active volunteer on committees in both organizations. She graduated with honors from Minnesota State University, Mankato, earning a bachelor’s degree in Mathematics Education with a minor in Computer Science.
David has been with MSIG since 1986. He worked in the company’s first Colorado office before moving back to Albuquerque in 2011 to become Claims Manager. David earned his bachelor’s degree in Electrical Engineering from the University of New Mexico and a Master of Divinity degree from Liberty Seminary.
Jim brought decades of technology experience with him when he joined MSIG in 2011. During his career Jim has worked in software development for various firms including the Air Force Safety Center. He has a bachelor’s degree in Computer Science from the University of New Mexico.
Risk Engineering Services Manager
Keith started his career in loss control and safety management in 1985 and joined MSIG in 2012. He has earned technical specialty designations in environmental liability, product liability, workers compensation, property/fire protection, auto liability, general liability, and disaster planning. Keith is a Certified Safety Professional (CSP) and a professional member of the American Society of Safety Engineers. He earned his bachelor’s degree in Safety Sciences from Indiana University of Pennsylvania.
Patricia McCarthy, CPCU, CPIW
Oil and Gas Underwriting Manager
Patricia joined Mountain States Group September 2011. Patricia has worked in the commercial underwriting insurance industry since 1980 with USF&G, and New Mexico Mutual. She earned her CPCU
in 2002, Insuring the Oil and Gas Exposure Certification from the state of New Mexico in 1993, and her CPIW in 1998. She attended Cortland State University and Jefferson Community College in New York.
Property & Casualty Claims Manager
Kari joined MSIG in 2013. She has worked in the insurance industry for over twenty years with extensive claims experience in both personal and commercial lines. Kari earned her bachelor’s degree in Business Management from the University of Phoenix.
Workers’ Compensation Claims Manager
A New Mexico native, Gloria has been with Mountain States since 1991, and is a member of several Claims Associations. She obtained an Associate’s degree in Insurance Claims from the Insurance Institute of America.
Julie has been with MSIG since 2014. Prior to joining the MSIG team she worked within the New Mexico insurance industry for ten years. During that time she worked as an Accounting Manager for a local Workers’ Compensation provider. Julie graduated summa cum laude from the University of New Mexico with a bachelor’s degree in Business Administration concentrating in Accounting.
Carmen joined MSIG in 2002. Prior to that, Carmen worked at a different mutual company for 21 years. Carmen earned her bachelor’s degree in Business Administration with a major in Accounting from the University of Albuquerque.
Our team of employees, many of who have worked here for decades, ensure that our customers always come first.